What is BestHotelDealsGlobal?

BestHotelDealsGlobal is a travel platform that allows members to access exclusive rates and other special offers, promotions and discounts at thousands of brand-name, boutique and independent hotels and resorts around the world.

What kind of discounts are available?

Members can enjoy savings of $000's per night with membership-exclusive rates.

What hotels do you offer?

BestHotelDealsGlobal works with over 1 million 3, 4 and 5 star hotels and resorts around the world. These include brand-name, independent and boutique hotels in many of the world's top destinations.

Do members need to bid for discounted hotel rates?

No. With BestHotelDealsGlobal there is no bidding and no guesswork. Unlike other travel sites that won't disclose the hotel name until the purchase is completed, BestHotelDealsGlobal members can shop by city, location, brand or specific hotel name to get exactly what they want.

Are there any booking fees?

No. There are no booking fees with BestHotelDealsGlobal. What you see is what you pay.

How do you offer lower rates than the big-name travel sites?

Hotels offer their best rates to registered members of programs to drive bookings and fill unsold rooms while still selling higher rate reservations to the general public, corporate travellers and groups. By offering our members "unpublished" members-only rates, hotels are able to maintain higher rates to the general public, corporate travellers and groups while filling unsold rooms.

What are the costs to register with BestHotelDealsGlobal?

There is no cost to register with BestHotelDealsGlobal. Anyone can register with BestHotelDealsGlobal and sign up for free.

Can I use BestHotelDealsGlobal for business and personal travel?

Yes. You can use BestHotelDealsGlobal for all your travel needs. You can even book our special discounted members-only rates, discounts and other offers for friends and family.

Are BestHotelDealsGlobal rates better than corporate rates?

BestHotelDealsGlobal offers access to private, unpublished rates as well as other special offers and discounts that corporate rate programs and travel agent systems don’t have access to. Rates may be significantly lower than corporate rates, negotiated rates and corporate discounts off “BAR” Best Available rates. Note: with BestHotelDealsGlobal, there are no travel agent service fees and our mission is to provide members the best rates we can find.

Is BestHotelDealsGlobal really free? - Is there a catch?

BestHotelDealsGlobal is free for members. We earn a small commission from the hotel for each booking, therefore we don’t pass on any registration, setup, joining or booking fees to our members.

Can I reach you by phone or email?

Of course. Our customer services team is available via online chat, phone or email to assist with any questions. Contact us anytime, we're here to help!

Your Individual Questions Answered

Can I Book By Phone?

Absolutely! We have experienced agents standing by 24/7 to assist with your travel needs. To ensure you receive the appropriate service tailored for your specific needs, input your search criteria, select a hotel and call the number listed on that page. Alternatively, for general booking enquiries please call: +1 (818) 740-5051

Is There a Change or Cancel Fee?

BestHotelDealsGlobal does not modify reservations. If you need to cancel the first or last night of your reservation, please call +1 (818) 740-5051 to cancel your original reservation and rebook for your new dates. There is NO change or cancel fee on most published rates booked online or in the call center! However, there may be a $25 cancellation fee on some unpublished or special promotional rates. Note, there may be applicable hotel charges if canceled past the cancellation deadline. Please refer to your confirmation receipt or the cancellation policy noted on your reservation details.

I Canceled - When Should I Expect My Refund?

Reservations cancelled online prior to the published cancellation policy typically take 7 - 10 business days to post back to your account. However, some refunds can take up to 30 days or the next cycle to post to your credit card statement, depending on your financial institution.

How Do I Change My Reservation?

BestHotelDealsGlobal does not change or modify existing nights to reservations. You can cancel your reservation by calling our customer services number at +1 (818) 740-5051. You may add a night to an existing reservation by creating a new reservation for your requested nights.

I'm Having Trouble With My Online Booking - What Should I Do?

If you are having difficulties making a booking, feel free to contact us at +1 (818) 740-5051 and select Option 2 to speak with a sales representative.

What Are The Customer Service Center Hours And Contact Information?

Customer Service is open 24 hours a day / 7 days a week. Call +1 (818) 740-5051 and select Option #1.

What Are The Sales Hours?

Sales is open 24 hours a day / 7 days a week. Please call +1 (818) 740-5051 and select Option #2.

I Had A Problem At The Property - Can You Help?

Definitely! If you are having issues with or while at the property and a property representative is unable to resolve your issue directly, please feel free to call a BestHotelDealsGlobal customer service representative at +1 (818) 740-5051 and select Option #1. Tell us what the problem is and we will work with the property to make it right.

What If I Do Not See The Hotel I Want?

Often we have special deals in the call center that are not available online. Try calling one of our sales representatives at +1 (818) 740-5051 Option #2 or keep checking back with us as we are constantly adding new hotels.

What credit cards do you accept?

We accept American Express, Visa, MasterCard, and Discover.

How Do I Get Address And Directions To The Property?

To obtain the address and or driving directions to the hotel, we suggest going directly to Google Maps or by contacting the hotel directly.

How Do I Book More Than 1 Room?

Within the Search Bar on any page, click on the rooms tab and you will be given the option to select up to 8 rooms or 9+ rooms. Note: BestHotelDealsGlobal along with most properties consider 9 or more rooms to be a group reservation request.

Can I Book for Someone Else?

Yes you are welcome to book for someone else. Please remember to make sure you put the correct guest name and input a contact phone number for the traveler.

Will I receive frequent stay points?

Some hotels offer points and some do not. We recommend that you inquire about points when you arrive at the hotel.

How Do I Get My Confirmation Number?

An email confirmation is emailed to you after booking or you may log into your account for more itinerary information.

What Do I Need To Give The Property On Check-In?

Most properties will require you provide a photo-ID along with a credit card for incidentals.

What If I Want To Change My Reservation During My Stay?

BestHotelDealsGlobal does not change or modify existing nights to reservations. If you have an emergency or experience challenges with the property and a property representative is unable to resolve your concerns then please call our customer service number at +1 (818) 740-5051 Option #1 to speak to a customer service representative.

What If I Forget To Cancel The Booking?

If you do not cancel your reservation, you will be charged for the entire stay.

Do You Charge My Credit Card When Booking?

Yes, all reservations booked on BestHotelDealsGlobal are considered a prepaid purchase and your credit card is charged in full at the time the booking is made.

Is My Credit Card Secure?

Yes, we use the latest encryption technology. For additional information please click Privacy Policy to review our policies.

How Do I Submit Special Room Request For Bedding, Smoking Preference, Connecting Rooms, Etc.?

Call +1 (818) 740-5051 and select Option #1. Provide us with your booking number, guest name, dates of stay and your preferences and we will submit this request to the property. Please note all requests are based on the hotels availability and are not guaranteed.

What Is The Privacy Policy?

We take protecting your privacy very seriously. For additional information, Click here for our detailed policy.

Is the room rate per person or per night?

All rates displayed are nightly, and based on double occupancy per room unless otherwise specified. Carefully review the room descriptions and rate rules to ensure the room you select can accommodate your entire party. Any extra adults or children above the rooms listed occupancy may be subject to additional charges at the property’s discretion. Some rates may require special identification. Our booking fees, taxes, and other surcharges imposed by the hotel are not included.

When will my reservation be at the hotel?

Special Internet (promotional) Rates:

In some cases, your name will not appear at the hotel until 72 hours prior to your arrival date. Rest assured, BestHotelDealsGlobal guarantees your room is booked from a pre-negotiated block of inventory. If for some reason, the hotel is unable to locate your reservation at the time of check in, please call a customer service representative at +1 (818) 740-5051 Option #1 and we will take care of this for you.

Once I have made my reservation, will I receive any written confirmation from the hotel?

No. The email confirmation you receive from BestHotelDealsGlobal is all you will need. It displays your BestHotelDealsGlobal Booking Number, the hotel information, the rate, confirmation number, and the hotel's cancellation policy.

Is there a hotel shuttle service to/from the airport?

Many hotels offer prepaid and complimentary shuttle service to and from the airport. If this is a service the property offers, you will need to make arrangements directly with the hotel and additional charges may apply.

Is parking available? Free parking? Long-term parking?

Long and short term parking rates vary by hotel. While most hotels offer free parking to their guests, many downtown and urban properties do charge a fee. Long-term parking is offered at the discretion of the property (often in conjunction with park and fly rates).

What if there will be more than two adults in the room?

Most hotels allow additional guests to stay in the rooms for an additional charge (e.g. typically between $5.00-$20.00 USD per person). Please note most hotels will have a maximum occupancy requirements based on bedding and room type.

Our children will be with us... do they stay free?

Although this varies by property, typically children under 12 years of age stay for free in their parent’s room using the existing bedding. Note: it is important to disclose all the occupants in your party and disclose their ages upon request.

Are rollaway beds/cribs available?

Most hotels offer rollaway beds and cribs (typically at a charge $5.00–$20.00 USD each). Some may have restrictions on what room types will allow rollaway beds.

Is breakfast included?

This varies by hotel and while many hotels offer free breakfast, we encourage you to review the descriptions or contact the property prior to check in. Breakfast options typically range from continental to buffet or full service.

Do hotels have minimum age requirements?

Please be aware that most hotels may have minimum age restrictions or requirements when reserving a room. For example, some hotels with casinos may require you to be 21 years of age to check into a room. BestHotelDealsGlobal requires you to be a minimum of 18 years of age to book a reservation. If in doubt, feel free to contact one of our customer service representatives or by contacting the property directly.